New Client Onboarding
Step 1 of 12

Let's get started

First, your name — this lets us keep everything you submit together in one place.

Before you start

This form takes around 10 minutes. Have the items below ready where you can — but don't worry if you don't have everything. Optional sections can be skipped and we'll follow up.

Always required — have these ready now

Photo ID Current passport or photocard driving licence
Proof of address Utility bill, bank statement, or HMRC letter dated within 3 months

Helpful if you have them — skip if not

UTR (Unique Taxpayer Reference) On any HMRC letter — 10 digits
Company registration number (if Ltd) On your certificate of incorporation or Companies House letters
HMRC Government Gateway login User ID and password for your business tax account
VAT registration number (if registered) On your VAT certificate
Payroll references (if you employ staff) PAYE reference and Accounts Office reference from HMRC

Your details

Personal information for identity verification purposes.

Two letters, six digits, one letter — on your payslip or HMRC letters
This is usually the same number as WhatsApp, if you use it

Sources of income

Select all that apply. We'll ask tailored questions for each one.

Business details

Tell us about how you trade. Complete what you can — leave anything you don't have to hand.

HMRC access

Your Government Gateway login lets us link your accounts to HMRC online. This stays strictly confidential.

We need your Government Gateway credentials to submit returns on your behalf. These are stored securely and used only to access your HMRC account. You can change your password after we've linked the account if you prefer.
Found at the top of any HMRC online correspondence, or in your Government Gateway welcome email
You can share this separately via WhatsApp or change it after we've linked your account

Property & rental income

Tell us about your rental properties.

Software & bookkeeping

This helps us set up or connect to your existing systems straight away.

We'll request access directly — you won't need to share your password

Previous accountant

If you're switching from another accountant, we handle the handover — you don't need to have an awkward conversation with them.

Other income — complete only what applies

Based on your earlier selections. Skip anything that doesn't apply or that you don't have to hand.

Identity documents

Upload your photo ID and proof of address. These are required by law before we can start work. Files are saved securely to your private client folder.

Click to upload your passport or driving licence

JPG, PNG or PDF — max 10MB

Click to upload a utility bill, bank statement, or HMRC letter

Must be dated within 3 months — JPG, PNG or PDF

P60, previous tax return, accounts, PAYE letters, etc.

Anything else?

Tell us anything useful that doesn't fit elsewhere — upcoming changes, concerns, deadlines, or context about your business.


By submitting this form you confirm that the information provided is accurate and complete to the best of your knowledge. We'll be in touch within one working day to confirm receipt and next steps.

All done — thank you

We've received your information and will be in touch within one working day to confirm your onboarding is complete and to arrange next steps.

If you need to send anything else in the meantime, just reply to the email you received from us.